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Sightseer
Posts: 1

Gopro hero 9 won't show up on Mac with usb

[ New ]

Hello. Anyone have any clue why my macbook pro won't show gopro? Not in Finder, desktop or quick app.. 

Gopro usb cable, everything up to date. SD card works fine and shows up on quick as soon as I plug it in.

Sightseer
Posts: 1

Re: Gopro hero 9 won't show up on Mac with usb

[ New ]

I am having exactly the same issue, mine also won't connect through wifi to my phone. everything up to date, reset wifi and bluetooth on both, force-forgot gopro on my phone, nothing.

 

GoPro
Posts: 26,073

Re: Gopro hero 9 won't show up on Mac with usb

[ New ]

Hi @sweettree8888 @jamesm01082

 

Do you have the camera set to MTP?

Check out Camera is not Recognized when Plugged into a Computer USB Port

 

Regarding the app connection, please make sure that you are using the latest version of the app.

You may also try the steps on GoPro Quik: Troubleshoot Connectivity Issues 

 

Let us know how it goes.

 

Thanks!

Ej

Sightseer
Posts: 1

Re: Gopro hero 9 won't show up on Mac with usb

[ New ]

That works - thanks!

 

GoPro
Posts: 13,445

Re: Gopro hero 9 won't show up on Mac with usb

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Awesome, @parklandgrace! Let us know if anything else comes up.

Tourist
Posts: 1

Re: Gopro hero 9 won't show up on Mac with usb

[ New ]

Thanks! That was it. Not sure why it changed, maybe with the update I just did.

Cheers

Ben

GoPro
Posts: 13,445

Re: Gopro hero 9 won't show up on Mac with usb

[ New ]

Glad to hear that it worked for you as well, @bishoau. Let us know if anything else comes up.