06-06-2017 07:39 AM
good morning. my name is david, i have been trying for days to get some support from the toll free number or the chat. i have left messages and never receive a call back, i have sat on hold for 2 hours and still never made it thru. really getting frustrated....
i just spent 400 dollars on a gopro which i love very much. however, the gopro studio software is only avialable for 64 bit computers. my laptop is windows 7, 32 bit.
i have followed the threads here on the support hub where i find others haveing the same problem. all of the solutions say to contact support which is next to impossible.
can you please direct me as to how i can get a link to the windows 7 32 bit version of gopro studio ??
Solved! Go to Solution.
06-06-2017 01:00 PM
Sorry to hear you are having some trouble getting through to support. You can check out this link to another thread that has a download for a 32 Bit system: https://community.gopro.com/t5/GoPro-Apps-for-Desktop/Is-there-any-way-I-can-get-GoPro-studio-on-my-...
If you are still having issues with that version of Studio you will need to reach out to Support directly. I would recommend trying to contact earlier in the day when the support channels open! Hope this helps.