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Sightseer
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Gopro Studio for Windows 7 - 32 Bit Help Needed

good morning.  my name is david, i have been trying for days to get some support from the toll free number or the chat.  i have left messages and never receive a call back, i have sat on hold for 2 hours and still never made it thru.  really getting frustrated....

 

i just spent 400 dollars on a gopro which i love very much.  however, the gopro studio software is only avialable for 64 bit computers.  my laptop is windows 7, 32 bit. 

 

i have followed the threads here on the support hub where i find others haveing the same problem.  all of the solutions say to contact support which is next to impossible.

 

can you please direct me as to how i can get a link to the windows 7 32 bit version of gopro studio ??


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GoPro
Posts: 3,924

Re: Gopro Studio for Windows 7 - 32 Bit Help Needed


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GoPro
Posts: 3,924

Re: Gopro Studio for Windows 7 - 32 Bit Help Needed

Hi @dsalazar63,

 

Sorry to hear you are having some trouble getting through to support. You can check out this link to another thread that has a download for a 32 Bit system: https://community.gopro.com/t5/GoPro-Apps-for-Desktop/Is-there-any-way-I-can-get-GoPro-studio-on-my-...

 

If you are still having issues with that version of Studio you will need to reach out to Support directly. I would recommend trying to contact earlier in the day when the support channels open! Hope this helps.

 

Best,

Ryan

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Sightseer
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Re: Gopro Studio for Windows 7 - 32 Bit Help Needed

Thank you Ryan. However when I click the link it's an invalid URL.

Please help....
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GoPro
Posts: 3,924

Re: Gopro Studio for Windows 7 - 32 Bit Help Needed