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Tourist
Posts: 3

Gopro Quik Desktop para windows 10 (Travado)

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Instalalo programa no notebook e quando vou editar o video trava e fica sem resposta até eu dar ctr+alt+del para conseguir fechar.


Accepted Solutions
GoPro
Posts: 14,905

Re: Gopro Quik Desktop para windows 10 (Travado)

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Hello @jeffersonb13353. Please run any available OS updates and make sure to have the latest update for your Graphics Card/s drivers installed. There are some troubleshooting steps here that will help: Quik for desktop Crashes while Opening Create Mode

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GoPro
Posts: 28,708

Re: Gopro Quik Desktop para windows 10 (Travado)

[ New ]

All Replies
GoPro
Posts: 14,905

Re: Gopro Quik Desktop para windows 10 (Travado)

[ New ]

Hello @jeffersonb13353. Please run any available OS updates and make sure to have the latest update for your Graphics Card/s drivers installed. There are some troubleshooting steps here that will help: Quik for desktop Crashes while Opening Create Mode

Tourist
Posts: 3

Re: Gopro Quik Desktop para windows 10 (Travado)

[ New ]

Boa noite, verifiquei e computador esta com o drive da placa de video atualizada e realizei o procedimento solicitado e sem sucesso.

GoPro
Posts: 28,708

Re: Gopro Quik Desktop para windows 10 (Travado)

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Thanks for checking @jeffersonb13353

 

See if the workaround shared on https://community.gopro.com/t5/GoPro-Apps-for-Desktop/Quik-just-keeps-crashing-Windows-10/m-p/568855... will work on your end.


Regards,

Ej