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Tourist
Posts: 4

Gopro Quick struggles tp play videos on brand new computer

I have a brand new Dell Inspiron 3670 w. Core i5-8400 processor, 16Gb RAM and Win 10 Pro; I also have a brand new GoPro Hero 7 Black.

I installed Quick 2.7 for Windows, and it struggles to play videos; they play beautifully in Win Movies & TV, and even in Win Media Player, but not in Quick; HEVC encoding will make Quick unresponsive, and it will struggle with lower resolutions playing the movie in a stop and go fashion (for lack of a better term...)

I am not doing much editing so I don't care for Quick other than not displaying the gauges.

Any ideas what to do to fix it?   Other than waiting for a new release...

Thanks.

 

Hiker
Posts: 21

Re: Gopro Quick struggles tp play videos on brand new computer

Tourist
Posts: 4

Re: Gopro Quick struggles tp play videos on brand new computer

I hear you...

My windows native apps play 4K without a hitch; besides, it has mixed reviews, has not worked for everybody.

Tourist
Posts: 4

Re: Gopro Quick struggles tp play videos on brand new computer

Looks like the performance of the Quik is processor dependent; on my computer at work, a 4 years old Dell Workstation with a Xeon processor Quik runs flawless and plays any encoding and resolution whereas on the DELL Inspiron at home with an 8th gen Core i5-8400 processor it has a lackluster performance and plays in a stiick-slip motion just low res movies. 

Both computers have 16Gb RAM and run Win 10 Pro.

There might be other factors too, but this is the obvious.

Hiker
Posts: 21

Re: Gopro Quick struggles tp play videos on brand new computer

[ Edited ]

Intel 7th gen cpu and newer have extensions for HEVC, but Windows 10 doesnt include the codec for 3rd party apps.

 

If you buy the codec from the store and install it, things should improve dramatically

 

https://www.microsoft.com/en-gb/p/hevc-video-extensions/9nmzlz57r3t7?activetab=pivot%3Aoverviewtab

 

EDIT:

Just found a free version of the codec from Microsoft

https://www.microsoft.com/en-us/p/hevc-video-extensions-from-device-manufacturer/9n4wgh0z6vhq?irgwc=...

Tourist
Posts: 4

Re: Gopro Quick struggles tp play videos on brand new computer

Has nothing to do with codecs... codec or no codec, it struggles to play, slugish play, stop and go, stop and go.  This is not codec related.

I have 2 Sony action cams, I have had no problems with performance of their software (Action Cam Movie creator).   Inserts GPS data flawlessly, plays the video flawlessly.   I will return the GoPro, more hype than substance.