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Hiker
Posts: 56
Accepted Solution

Gopro Hero5 black, laggy when a gauge is added in the Quik Desktop app

My specs are very good. The video is smooth as butter until i add a guage. Can't find an answer any where else. Thanks.


Accepted Solutions
GoPro
Posts: 6,434

Re: Gopro Hero5 black, laggy when a gauge is added in the Quik Desktop app

Hi @goproguy365

 

Normally for any freezing or crashing issue we refer to the Minimum System Requirements for Quik for Desktop.

I have tested it on my end and the video seems to play just fine after adding the gauges.

In addition to this please ensure that your camera has the latest software version.

 

Let us know how it goes.

 

Thanks!

EJ

 

 

View solution in original post


All Replies
GoPro
Posts: 6,434

Re: Gopro Hero5 black, laggy when a gauge is added in the Quik Desktop app

Hi @goproguy365

 

Normally for any freezing or crashing issue we refer to the Minimum System Requirements for Quik for Desktop.

I have tested it on my end and the video seems to play just fine after adding the gauges.

In addition to this please ensure that your camera has the latest software version.

 

Let us know how it goes.

 

Thanks!

EJ

 

 

Highlighted
Hiker
Posts: 56

Re: Gopro Hero5 black, laggy when a gauge is added in the Quik Desktop app

I far surpass the minimum system requirements like I already said. My camera version is 2.60 (Hero 5 black). I already tried installing and reinstalling the app. I recently switched computers and I'm now on a new computer (the one I'm having problems with). All drivers are up to date and there are no performance issues or flaws.