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%3CLINGO-SUB%20id%3D%22lingo-sub-226589%22%20slang%3D%22en-US%22%3EGoPro4%20Silver%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-226589%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3BI%20have%20a%20GP4%20Silver.%20Hello%2C%20I%20am%20having%20problems%20loading%20Camera%20to%20my%20laptop.%20It%20will%20not%20connect%20and%20the%20GP%20freezes.%20I%20have%20to%20remove%20the%20battery%20for%20it%20to%20reset%20It%20takes%20great%20pictures%2C%20I%20just%20can't%20use%20my%20cable%20for%20uploading.%20Can%20I%20send%20it%20to%20you%20for%20service%3F%3C%2FP%3E%3CP%3EPlease%20let%20me%20know%20ASAP%20if%20possible.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%2C%20James%20Holloway%3C%2FP%3E%3CP%3Evolvo****%40outlook.com%20%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-226589%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EQuik%20for%20Desktop%20-%20Windows%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
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Sightseer
Posts: 2
Accepted Solution

GoPro4 Silver

[ Edited ]

 I have a GP4 Silver. Hello, I am having problems loading Camera to my laptop. It will not connect and the GP freezes. I have to remove the battery for it to reset It takes great pictures, I just can't use my cable for uploading. Can I send it to you for service?

Please let me know ASAP if possible.

 

Thanks, James Holloway

volvo****@outlook.com  


Accepted Solutions
Explorer
Posts: 11,716

Re: GoPro4 Silver

It's best to transfer media using a USB or SD card adapter. Be sure to run a manual update on the camera as well.
https://gopro.com/update/hero4

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All Replies
Explorer
Posts: 11,716

Re: GoPro4 Silver

It's best to transfer media using a USB or SD card adapter. Be sure to run a manual update on the camera as well.
https://gopro.com/update/hero4