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Tourist
Posts: 2

GoPro wireless not connecting

[ New ]

hey guys, having issues connecting autoupload. 

Same network on both app and camera

correct password

and the app is registering an error "something went wrong. can not connect to camera" message.

 

Thoughts?


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GoPro
Posts: 6,097

Re: GoPro wireless not connecting

[ New ]

Hi @mediaupgrade,

 

Please try to reset your camera connection. 

It's on your camera settings under preferences. 

 

After resetting your connection settings remove/unpair your camera from the app and from your phone's bluetooth settings. 

 

After that pair it again and initiate manual or auto upload. 

 

Regards,

-Jay 

View solution in original post


All Replies
Highlighted
GoPro
Posts: 6,097

Re: GoPro wireless not connecting

[ New ]

Hi @mediaupgrade,

 

Please try to reset your camera connection. 

It's on your camera settings under preferences. 

 

After resetting your connection settings remove/unpair your camera from the app and from your phone's bluetooth settings. 

 

After that pair it again and initiate manual or auto upload. 

 

Regards,

-Jay