10-06-2018 06:08 AM
My GoPro Hero 6 is not working as expected since yesterday. When I connected my GoPro to quik app yesterday, it was showing someupdate is going on. But after that, these are the observations:
1. Camera is recognized and NOT showing the camera files details or import option.
2. Camera firmware shows "Version Unknown (Up to Date)"
3. The camera still shows as connected in USB mode even after disconnecting.
Please help with recovering back.
10-06-2018 07:22 AM - edited 10-06-2018 07:23 AM
10-06-2018 09:00 AM
@aragon1006 Thanks for the suggestion. But the same issue
exists. Additionally I tried updating the Quik app as well. But no changes.
One more input is, I'm in macOS - Mojave. Any Quick users with MacOS Mohave face the same issue? Please help me.
10-06-2018 04:47 PM
10-27-2018 09:45 AM
Currenty, there is a compatibility issue between the application and Mojave.
Our team is working on it and we'll post an update as soon as we get one.
You may import files using an SD adapter for now.
10-27-2018 08:34 PM
Roger that, I'll just go buy a micro sd adapter for my computer so I can continue using my gopro. Future go pro products should ship with an adpater for this issue, since I believe I've had the same issue with every gopro model. Hopefully things get resolved soon.