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Tourist
Posts: 1
Accepted Solution

GoPro desktop

Buongiorno... Ho un problema nel trasferire i file da GoPro Hero 6 Black a PC....una volta cliccato su esporta il programma non mi fa vedere i file...

Accepted Solutions
GoPro
Posts: 10,619

Re: GoPro desktop

 

Hi @nobleoasis64137

 

Are you working on a Mac or a Windows computer?

 

If you are using a Windows computer, see if these steps will sort our the issue:

Go to Device Manager > Find GoPro > Choose "disable device" > Then select "enable device"

 

If its's a Mac, please refer to this article to address "no files to import" error.

 

Let us know how it goes.

 

Regards,

Ej

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All Replies
GoPro
Posts: 10,619

Re: GoPro desktop

 

Hi @nobleoasis64137

 

Are you working on a Mac or a Windows computer?

 

If you are using a Windows computer, see if these steps will sort our the issue:

Go to Device Manager > Find GoPro > Choose "disable device" > Then select "enable device"

 

If its's a Mac, please refer to this article to address "no files to import" error.

 

Let us know how it goes.

 

Regards,

Ej