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Tourist
Posts: 5

GoPro Video plays once with sound in cloud then no more after one play

[ New ]

When I upload a quick video I made with my GoPro it plays the sound from it once, then if I play it from that point on again.. no sound. 

Original on my desktop plays fine.. 

 

If I download it from the cloud to my desktop, the sound plays fine. 

 

Why is this. 

 

https://gopro.com/v/nrlW5p86w16Q1


Accepted Solutions
Tourist
Posts: 5

Re: GoPro Video plays once with sound in cloud then no more after one play

[ New ]

OMG... It is Chrome(desktop windows).... It isn't playing the sound.. when I use Firefox it plays fine over and over... 

 

So stupid..... Close this thread. 

 

View solution in original post


All Replies
GoPro
Posts: 30,953

Re: GoPro Video plays once with sound in cloud then no more after one play

[ New ]

Hi  @bobbym80

 

Was the edit done on Quik for desktop?

How was the initial upload made?

Would you be able to try another edit?

 

Do you observe the same if the edit is uploaded manually?

Please try signing in via gopro.com/login then click on Add Media.

 

I have tried to replicate this but the edits are playing fine both on Quik and the generated link.

 

Thanks!

Ej

 

 

Tourist
Posts: 5

Re: GoPro Video plays once with sound in cloud then no more after one play

[ New ]

I downloaded the clip to my Desktop from my gopro.. Edited it in Davinci Resolve... Then whet to the GoPro site logged in and clicked the add media... Dragged the file ontop and it made it to the GoPro Site.. I wanted to make sure it was ok.. so I hit play and it played once with sound and now it won't while it is on the gopro site. 

 

If I download it to my computer and play it, it has sound. 

 

 

Tourist
Posts: 5

Re: GoPro Video plays once with sound in cloud then no more after one play

[ New ]

OMG... It is Chrome(desktop windows).... It isn't playing the sound.. when I use Firefox it plays fine over and over... 

 

So stupid..... Close this thread. 

 

GoPro
Posts: 30,953

Re: GoPro Video plays once with sound in cloud then no more after one play

[ New ]

No worries! @bobbym80

Feel free to post back if something comes up.

 

Stay safe!

 

Regards,

Ej