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Sightseer
Posts: 2

GoPro Support

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Does anyone know of a number or who I can speak with regarding using Google Pay for GoPro Plus and GoPro not recornizing my account even though payments were made?  Seems Google Pay and GoPro Plus have two different records and each refuse to speak with each other and both blaming each other with no resolution for me the consumer?


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GoPro
Posts: 26,108

Re: GoPro Support

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Hi @saje

 

We try to help as much as we can here in the Support Hub.

For account/payment related concerns, please follow up with our Support Team through https://gopro.com/help/ContactUs

 

Thanks!

Ej

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GoPro
Posts: 19,223

Re: GoPro Support

[ New ]

Hello, @saje. If you contact our Support team at https://gopro.com/help/ContactUs , they will be able to sort it out for you. You can reach them by chat or callback request. 

Sightseer
Posts: 2

Re: GoPro Support

[ New ]

I''ve contacted GoPro support and Google Play multiple times with no resolution.  Both parties are instructing to contact the other

GoPro
Posts: 26,108

Re: GoPro Support

[ New ]

Hi @saje

 

We try to help as much as we can here in the Support Hub.

For account/payment related concerns, please follow up with our Support Team through https://gopro.com/help/ContactUs

 

Thanks!

Ej