01-08-2017 01:10 PM
The GoPro Studio app shows up on my desktop and when I click on it, it asks me to download .NET Framework 3.5 (includes .NET 2.0 and 3.0). However, when I click download I get the error message 0x800F081F. I've tried a couple of troubleshooting options and nothing has helped. I have Windows 10 Enterprise and it should be completely updated.
01-08-2017 05:05 PM
@sweetcave53188 - The GoPro Studio app is no longer a standalone app. It's now a part of our Quik for Desktop app. If you download Quik at https://shop.gopro.com/softwareandapp/quik-%7C-desktop/Quik-Desktop.html, you'll likely resolve these issues.
01-11-2017 01:15 PM
We've had seom otehr customers who have had some issues with Windows 10 computers. There can be a variety of things happening, so it's difficult to troubleshoot here. If you contact our Support team directly at https://gopro.com/help/PKBContactus, we'll try to get this figured out for you.