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Tourist
Posts: 2

GoPro Studio won't download

Hello,

 

The GoPro Studio app shows up on my desktop and when I click on it, it asks me to download .NET Framework 3.5 (includes .NET 2.0 and 3.0). However, when I click download I get the error message 0x800F081F. I've tried a couple of troubleshooting options and nothing has helped. I have Windows 10 Enterprise and it should be completely updated. 

 

Thanks!

Annie

GoPro Community Manager
Posts: 5,858

Re: GoPro Studio won't download

@sweetcave53188 - The GoPro Studio app is no longer a standalone app. It's now a part of our Quik for Desktop app. If you download Quik at https://shop.gopro.com/softwareandapp/quik-%7C-desktop/Quik-Desktop.html, you'll likely resolve these issues.

 

Thanks,

Jeff

Tourist
Posts: 2

Re: GoPro Studio won't download

@jefft I apologize, I forgot to say that I had also downloaded Quik. I went through the link you suggested and I am still having the same issue.
GoPro Community Manager
Posts: 5,858

Re: GoPro Studio won't download

We've had seom otehr customers who have had some issues with Windows 10 computers. There can be a variety of things happening, so it's difficult to troubleshoot here. If you contact our Support team directly at https://gopro.com/help/PKBContactus, we'll try to get this figured out for you.

 

Thanks,

Jeff