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03-23-2018 06:43 AM
Re: GoPro Studio crashes on Windows 10
[ New ]Hi
this is what I've found related to this issue, after a small investigation.
=================================================================
C:\Program Files\GoPro\GoPro Desktop App\Qt5WebEngineCore.pdb: Cannot find or open the PDB file.
C:\Program Files\GoPro\GoPro Desktop App\Qt5WebEngineCore.pdb: Cannot find or open the PDB file.
C:\Qt5.6\5.6\msvc2013_64\lib\Qt5WebEngineCore.pdb: Cannot find or open the PDB file.
C:\Windows\Qt5WebEngineCore.pdb: Cannot find or open the PDB file.
C:\Windows\symbols\dll\Qt5WebEngineCore.pdb: Cannot find or open the PDB file.
C:\Windows\dll\Qt5WebEngineCore.pdb: Cannot find or open the PDB file.
C:\Users\Administrator\AppData\Local\Temp\SymbolCache\Qt5WebEngineCore.pdb\ac088d228dad4a2591143ac53795e6422\Qt5WebEngineCore.pdb: Cannot find or open the PDB file.
C:\Users\Administrator\AppData\Local\Temp\SymbolCache\MicrosoftPublicSymbols\Qt5WebEngineCore.pdb\ac088d228dad4a2591143ac53795e6422\Qt5WebEngineCore.pdb: Cannot find or open the PDB file.
SYMSRV: C:\Users\Administrator\AppData\Local\Temp\SymbolCache\Qt5WebEngineCore.pdb\AC088D228DAD4A2591143AC53795E6422\Qt5WebEngineCore.pdb - file not found
*** ERROR: HTTP_STATUS_NOT_FOUND
*** ERROR: HTTP_STATUS_NOT_FOUND
*** ERROR: HTTP_STATUS_NOT_FOUND
SYMSRV: C:\Users\Administrator\AppData\Local\Temp\SymbolCache\Qt5WebEngineCore.pdb\AC088D228DAD4A2591143AC53795E6422\Qt5WebEngineCore.pdb not found
SYMSRV: https://msdl.microsoft.com/download/symbols/Qt5WebEngineCore.pdb/AC088D228DAD4A2591143AC53795E6422/Q... not found
https://msdl.microsoft.com/download/symbols: Symbols not found on symbol server.
=====================================================================================
I cannot launch quick for now and this error is forbiden me from accessing my account
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04-16-2018 06:27 PM
Re: GoPro Studio crashes on Windows 10
[ New ]I've had this same problem. I have a Black5 and a brand new Lenovo Computer with all the system requirements. I'm using Windows 10 with updated Quicktime Player and every time I'm in the middle of a project on GoPro Studio it crashes! I'm so frustrated! Please someone help!
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04-21-2018 08:58 AM
Re: GoPro Studio crashes on Windows 10
[ New ]
Hi @navychef247
I am really sorry for any troubles caused. Kindly go over the troubleshooting steps listed here: GoPro Studio Crashing Issues
Should you experience the same, please reach out to our Support Team to further check on this. https://gopro.com/help/ContactUs
Regards,
Ej
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