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Sightseer
Posts: 2

Re: GoPro Studio Software for windows 7

I LITERALLY posted the link GO PRO gave me and they edited it out of my comment. WTF.
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Tourist
Posts: 23

Re: GoPro Studio Software for windows 7

Well that certainly isn't very sporting of them. Small wonder they don't play cricket

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Sightseer
Posts: 1

Re: GoPro Studio Software for windows 7

I can't even Drag and Drop files into Studio and importing audio is impossible. Same here with Hero 4.....wth GP!!

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Sightseer
Posts: 1

Re: GoPro Studio Software for windows 7

Well, I WAS thinking of replacing the FOUR GoPro Hero3+ cameras I currently own with Hero6's, but not anymore.

 

I understand if you dont want to SUPPORT your old software anymore, as that takes resources and money, but at least let us DOWNLOAD it, even with a big banner saying it's no longer supported.

 

You just lost yourselves a customer, GoPro....

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Explorer
Posts: 12,962

Re: GoPro Studio Software for windows 7

[ Edited ]

GP Studio was unstable. It does not support HEVC and crashes frequently on most resolutions higher than 1080 or frame rates >60.

If GoPro still allowed it to be downloaded their customer service would be inundated with calls/chats from people having issues.

It was a smart call by GoPro to EOL Studio and stop providing it.

There are much better free software.

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Tourist
Posts: 3

Re: GoPro Studio Software for windows 7

Them having an unreliable software package for an expensive camera is not the user's problem. There might be better 3rd party editing software out there but it does not integrate with the camera for file transfers etc. They should take the big pile of money they are raking in and release a good software package. 

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Sightseer
Posts: 1

Re: GoPro Studio Software for windows 7

To Jeff, go pro community manager.
Please inform your management that I will be returning all of my karma and camera products since I am unable to upgrade the firmware.
And I will encourage others to do the same.
Win 7 user.
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Explorer
Posts: 12,962

Re: GoPro Studio Software for windows 7

@darksun58

You will need to contact the Support Team here: https://gopro.com/help/ContactUs

 

Karma firmware can be updated via the controller (if you have the Karma drone) or manually on your computer if you have the Karma Grip.  Cameras can be updated manually or with the GoPro mobile app.  GoPro Studio is not used to update firmware on any computer operating system.

 

Manual Updates for camera (Choose, "Update your camera manually"): 

Hero4 - https://gopro.com/update/hero4

Hero5 - https://gopro.com/update/hero5

Hero6 - https://gopro.com/update/hero6

 

Karma Grip - https://gopro.com/help/articles/Solutions_Troubleshooting/Karma-Grip-Stuck-in-Recovery-Mode-After-Up...

Scroll down to, "Windows 7/8/8.1 users:" and follow the instructions for using the Karma Grip Updater