02-18-2019 11:54 AM
So i just purchased a 450 EUR GoPro Hero 7 Black, i have installed the GoPro Quik dekstop application on my laptop (i7 7700HQ,16GB DDR4, GTX1070) but the application is really really slow.
I cannot edit HEVC video, i am sure this a software issue as i was reading the forums for some time now.
Could you at least admonish the issue ?
02-18-2019 12:49 PM
Hello @kyriacosc34163. Editing HEVC files require certain computer system. See if your computer meets the necessary system through this article . There is helpful information here https://gopro.com/help/articles/block/hevc too. You might also want to check other programs that can be used to view and edit your GoPro footage. Such programs are listed at https://gopro.com/help/articles/how_to/Programs-to-View-and-Edit-Videos . Feel free to post back for any other questions or concerns. Best regards!
02-18-2019 10:07 PM
Firs of all thank you for your response, i am new here so i dont know if you are an employee of GoPro or a forum user.
I have already included the specs above which meet the minimum requirments,
The paradox to this fiasco is that HEVC files play properly in Windows 10 Photos app, i can even edit them in HEVC format however the GoPro Quik is completely unresponsive.
The responsible approach from GoPro should have been acknowledging the issue with the software instead of actively pointing to a website.
This even touches the boundaries of legality as the camera is being advertised with 4k60FPS capabilities plus many other modes which cannot be edited under current condition. ( Even after meeting the minimum requirments)
02-19-2019 01:29 AM
Your best option is to use a proper non-linear video editor. Some free options are:
VSDC on Windows- http://www.videosoftdev.com/free-video-editor/download.
DaVinci Resolve https://www.blackmagicdesign.com/products/davinciresolve