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Tourist
Posts: 9

GoPro Quik

Hi,

I've been prompted to sign in to GoPro Quik even though it's on my desktop and usually there's no requirement to sign in.

With this process I can't sign in. What is going on???

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GoPro
Posts: 5,690

Re: GoPro Quik

@sergeantchan, sorry for the delayed response. Quik for Desktop will require you to log in to your GoPro User Account upon launch. Are you having issues signing in to the desktop app? Please tell us more about the problem with the app.

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Tourist
Posts: 9

Re: GoPro Quik

Thanks for the response but as the "support" team here GoPro has to respond a lot quicker than this. I understand everyone is busy but...!

 

The problem has appeared to resolve itself but I don't know what was going on. I had also deleted the desktop app and reloaded just in case this was the issue but this wasn't the problem. Quik is now working but I dont know for how long before the same problem appears again.

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Nomad
Posts: 694

Re: GoPro Quik

This happens to me every now and then, especially when the pc is busy with other processes. I just close some other stuff and open Quik again.

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Tourist
Posts: 9

Re: GoPro Quik

Hmm...ok, thanks for that suggestion. I only had one other browser open, my emails, not sure if this would cause the problem. Perhaps I need to check/upgrade the operating system. Thanks.