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GoPro Apps for Desktop
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Sightseer
Posts: 2

GoPro Quik will not import files from desktop or my picture file location

GoPro Quik will not import files from desktop or my picture file location. I have installed the latest app, and went through all the options to import the pictures and video files, and still does not work

 

GoPro, Please contact me

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GoPro
Posts: 4,583

Re: GoPro Quik will not import files from desktop or my picture file location

@wingg3721, sorry to hear about the trouble. We'd like to gather a few more details to help further isolate the issue with the app. Do you get any error message upon import? What's the GoPro camera model used? How are you importing the files (e.g. via SD card reader, connecting the camera using USB cable)?

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Sightseer
Posts: 2

Re: GoPro Quik will not import files from desktop or my picture file location

I have my pictures and videos saved on my computer. So when i open the App, and tyr to create a video, it says please choose media. I have place the files in the GoPro default folder, and it does not see any files.

Quik Error when creating video.PNG
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Explorer
Posts: 12,851

Re: GoPro Quik will not import files from desktop or my picture file location

Please take a snapshot of Windows explorer with the path and files. Also, a snapshot of Quik Desktop import settings/folders.