10-08-2018 10:29 AM
Just sharing results from the recent test I did. I used 3 cameras, HERO7 Black, HERO6 Black, and HERO5 Black, and a MacBook Pro running on Mojave (version 10.14), with the latest Quik for desktop app version (22.214.171.1244) installed.
The HERO7 Black camera and its media content were recognized both when directly connected and with the use of the SD card adapter.
The HERO6 Black camera was not recognized by Quik although the app auto-launched, but using the SD card adapter worked.
The HERO5 Black camera and its media content were recognized both when directly connected and with the use of the SD card adapter.
All the cameras were updated manually to their respective latest versions. We are still waiting to hear back from the team for further instructions. Please continue to watch out for updates.
10-09-2018 06:17 AM - edited 10-09-2018 06:19 AM
Mac Pro with MacOS Mojave 10.14, GoPro HERO5 Black (latest update), GoPro Quick (latest version).
I am also unable to access files directly through the camera after updating to Mojave. Both Quick and Image capture recognize the HERO5 and show it connected, but read 0 files and 0 space used on the camera even though videos are present.
As a creative professional I add to the voices needing a resolution for this issue. We purchase these cameras under the
belief they will be kept up to date with current operating systems in a timely manner.
10-14-2018 07:31 PM
Has there been an update to the GoPro software to fix this issue yet? I can't use my Macbook (with Mojave OS) to download my GoPro files from my Hero 6 or my Fusion.