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Sightseer
Posts: 3

Re: GoPro Quik in Mac OSX 10.14 (Mojave Beta) no longer pulls in media. Quik will need an update?

Hi all,

 

I'm running Mac OSX version 10.14.1 and I downloaded GoPro Quik version 2.7.0. I get through install and verification, but when I try to open the app, it gives me an error message that the GoPro Quik app closed unexpectedly. I've tried to uninstall then reinstall. I even tried the trick to create a secondary Admin account and try to open it there, but no go.

 

Any help would be greatly appreciated. Thanks.

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GoPro
Posts: 15,936

Re: GoPro Quik in Mac OSX 10.14 (Mojave Beta) no longer pulls in media. Quik will need an update?

 

Hi @mrjnelly

 

Kindly try the steps listed on this thread

https://community.gopro.com/t5/GoPro-Apps-for-Desktop/Quik-desktop-fixed/m-p/269937#/M17087

 

Let us know how it goes.

 

Thanks!

Ej

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Sightseer
Posts: 3

Re: GoPro Quik in Mac OSX 10.14 (Mojave Beta) no longer pulls in media. Quik will need an update?

It didn't go anywhere. That solution is for a desktop. I'm using a Mac.

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Nomad
Posts: 282

Re: GoPro Quik in Mac OSX 10.14 (Mojave Beta) no longer pulls in media. Quik will need an update?


@mrjnelly wrote:

It didn't go anywhere. That solution is for a desktop. I'm using a Mac.


you need to update to latest version of mojave.

 

 

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Sightseer
Posts: 3

Re: GoPro Quik in Mac OSX 10.14 (Mojave Beta) no longer pulls in media. Quik will need an update?

At the time 10.14.1 was the latest version that supposedly fixed the GoPro issue. Guess I'll see if 10.14.2 will fix it.
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Nomad
Posts: 282

Re: GoPro Quik in Mac OSX 10.14 (Mojave Beta) no longer pulls in media. Quik will need an update?

10.14.2 was released on 5th dec 2018

 

for me it fixed problem

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Tourist
Posts: 6

Re: GoPro Quik in Mac OSX 10.14 (Mojave Beta) no longer pulls in media. Quik will need an update?

Running IMAC 10-14-2  Quick downloads my Hero 4 finenwhen it is connected by usb cable.  When Hero 2 is plugged in by USB cable,  The Drive shows up on the screen the same as a Thumb Drive (Volume) and Quick Opens but does not download or do anything. When the SD card is inserted The Drive shows up on the screen as a SD Card (Volume) and Quick Opens but does not download or do anything.  I reformatted the sd cards in all cameras, through the camera menu before using them.

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GoPro
Posts: 13,118

Re: GoPro Quik in Mac OSX 10.14 (Mojave Beta) no longer pulls in media. Quik will need an update?

Hello @rich-n7907. Make sure that your Mac is updated to latest OS. Then uninstall, re-install the Quik for desktop app,  and connect your camera again, or insert the SD card. Let us know how it works out.