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Reply
Sightseer
Posts: 1
Accepted Solution

GoPro Quik for Desktop - Windows 10 Home - does't work

Добрый день.

Установил приложение Quik for Desktop на ПК с операционной системой Windows 10 Home.

Получилось создать и войти в учетную запись. Однако после входа в учетную запись в программе невозможно выполнить ни одну операцию, приложение постоянно выходить из учетной записи.

Язык системы Windows - русский (одноязычная система).

Наименование профиля администратора (пользователя) в Windows указано латиницей.

Как заставить программу работать?

Версия Quik 2.7.0.945

Скриншот 2019-05-08 12.11.58.png

Accepted Solutions
GoPro
Posts: 10,243

Re: GoPro Quik for Desktop - Windows 10 Home - does't work

Hi @artems750

 

Please try these steps:

 

Open Quik for desktop
While on the login screen, select the “Help” tab above the Quik for desktop window
Select “Restart with default settings”
A modal will appear saying “Are you sure?“. Click “Restart” once more.
Quik for desktop will close and reopen. Quik for desktop will appear as if you installed it for the first time.
Go to the login screen and input your credentials. You should then be able to login successfully.


Let us know how it goes.

 

Thanks!

Ej
 

View solution in original post


All Replies
GoPro
Posts: 10,243

Re: GoPro Quik for Desktop - Windows 10 Home - does't work

Hi @artems750

 

Please try these steps:

 

Open Quik for desktop
While on the login screen, select the “Help” tab above the Quik for desktop window
Select “Restart with default settings”
A modal will appear saying “Are you sure?“. Click “Restart” once more.
Quik for desktop will close and reopen. Quik for desktop will appear as if you installed it for the first time.
Go to the login screen and input your credentials. You should then be able to login successfully.


Let us know how it goes.

 

Thanks!

Ej