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Sightseer
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Accepted Solution

GoPro Quik doesn't accept my password

GoPro Quik doesn't accept my password - but i can login to the web site ok.


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GoPro
Posts: 6,097

Re: GoPro Quik doesn't accept my password

Hi @bjjonesnz,

 

Do you have files or imported photos/videos on the app?

 

If you don't have any files on Quik, unistall the app and then create a new local account on your computer (If you're using Windows)

Reinstall the app using the new local account then sign in. 

 

 

-Jay

 

View solution in original post


All Replies
Highlighted
GoPro
Posts: 6,097

Re: GoPro Quik doesn't accept my password

Hi @bjjonesnz,

 

Do you have files or imported photos/videos on the app?

 

If you don't have any files on Quik, unistall the app and then create a new local account on your computer (If you're using Windows)

Reinstall the app using the new local account then sign in. 

 

 

-Jay