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Tourist
Posts: 7

GoPro Quik Not Saving Preferences or Uploading to GoPro Cloud

GoPro Quik is not saving _any_ preferences or settings.  Start the app, make the changes to the prefernces, restart Quick and the settings are not saved. 

 

GoPro Quik will also not upload to GoPro Plus Cloud. 

 

Did full uinstalls, reinstalls, etc.  

 

Did resetting to factory defaults. 

 

Tried logging out, logging back in..both with and with 2factor auth -- which is bypassed in the App by the way, which is one of the worst security implementions I've seen to date. 

 

Overall, if anyone find this message and are considering using the Quik app for video editing -- dont' bother - -i've opend muiltiple direct support requests, sent diag files, and did everything possible -- GoPro support never resolved the problem. 

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GoPro
Posts: 18,783

Re: GoPro Quik Not Saving Preferences or Uploading to GoPro Cloud

Hi @n00bmaster69

 

What settings/preferences are you referring to?

 

Regarding PLUS, are you able to upload via gopro.com/login?

 

Quik for desktop is no longer under development.

You may explore other editing applications. 

See Programs to View and Edit Videos 

 

 

Thanks!

Ej

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Tourist
Posts: 7

Re: GoPro Quik Not Saving Preferences or Uploading to GoPro Cloud

Any settings or preferences within Quik. 

 

And Quik also likes to crash out / not responding when doing video creation via edit.  

 

No longer under development -- great -- glad to hear that the value of paying for GoPro Plus with the additional features, uploading, etc. will no longer be supported. 

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GoPro
Posts: 9,270

Re: GoPro Quik Not Saving Preferences or Uploading to GoPro Cloud

@n00bmaster69, there are some troubleshooting suggestions here Quik for desktop Crashes while Opening Create Mode that will help. Additionally, please run any available OS updates and make sure to have the latest update for your Graphics Card/s drivers installed.