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Hiker
Posts: 10

GoPro Quick on Mac Crashes in Create Mode

[ New ]

Process: GoPro Quik [1214]
Path: /Applications/GoPro Quik.app/Contents/MacOS/GoPro Quik
Identifier: com.GoPro.goproapp
Version: 2.7.0 (2.7.0.874)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: GoPro Quik [1214]
User ID: 501



GoProQuick crashes when opening a file in Create mode every single time. Crash message above.

 

I'm using a 2020MacBook Pro with 32GB RAM, latest Catalina software.

 

Have uninstalled and reinstalled app, rebooted laptop - multiple times. 

GoPro
Posts: 20,523

Re: GoPro Quick on Mac Crashes in Create Mode

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Hello, @giseled6462. Quik for desktop is n longer in development but have a go at the troubleshooting steps at Quik for desktop Crashes while Opening Create Mode and see if they help. Alternatively. you may explore other programs that can view and edit your GoPro footage. 

Hiker
Posts: 10

Re: GoPro Quick on Mac Crashes in Create Mode

[ New ]

Hi -


Yes, the graphics card is up to date. 

Also, I saw that it was to be updated in 2021. Any estimate as to when?

 

I can look into the other applicatons, but with files potentially becoming large, I want to use cloud storage that is already freely available to me. I do have a GoPro subscription. 

Hiker
Posts: 10

Re: GoPro Quick on Mac Crashes in Create Mode

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Is there an update on when new version of Quik is coming out? It just says 2021. 

GoPro
Posts: 14,896

Re: GoPro Quick on Mac Crashes in Create Mode

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@giseled6462, we don't have any new info about Quik for desktop. 

 

News/updates regarding Quik for mobile will be posted here on our website as soon as available. For further details, see https://community.gopro.com/t5/en/Quik-App-for-mobile-support-ending/ta-p/842987.