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Tourist
Posts: 1
Accepted Solution

GoPro Quick not working

I have a iMac 27 4k and gopro quick destop app doesnt play any of my 4k videos?

 

I have tried to unistal and install again and still I cant see the videos...

 


Accepted Solutions
GoPro
Posts: 8,864

Re: GoPro Quick not working

Hello @matthodgkin

 

As playing 4K requires immense processing power, you may find that 4K videos may play back choppy or not play at all even if your computer meets the requirements. To learn more about this, you can read through this article: https://gopro.com/help/articles/question_answer/Minimum-System-Requirements-for-4K-Editing-and-Playb...

Feel free to post back for any other questions or comments. 

 

Thanks, 
Marius

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All Replies
GoPro
Posts: 8,864

Re: GoPro Quick not working

Hello @matthodgkin

 

As playing 4K requires immense processing power, you may find that 4K videos may play back choppy or not play at all even if your computer meets the requirements. To learn more about this, you can read through this article: https://gopro.com/help/articles/question_answer/Minimum-System-Requirements-for-4K-Editing-and-Playb...

Feel free to post back for any other questions or comments. 

 

Thanks, 
Marius