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Sightseer
Posts: 3
Accepted Solution

GoPro Quick for Desktop plays NO sound only Video

Every application works fine - But there is NO sound in Quick for Desktop (WINDOWS) .... Can't figure out why ...

 

 


Accepted Solutions
GoPro Community Manager
Posts: 5,858

Re: GoPro Quick for Desktop plays NO sound only Video

@mfranckenstein - Typically this is a sign that the drivers on the computer may not be up to date. Our team at https://gopro.com/help/PKBContactus can help.


Jeff

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All Replies
GoPro Community Manager
Posts: 5,858

Re: GoPro Quick for Desktop plays NO sound only Video

@mfranckenstein - If you play the videos from the computer itself (not through Quik), do you hear audio on them?

 

Jeff

Sightseer
Posts: 3

Re: GoPro Quick for Desktop plays NO sound only Video

Yes!

 

If I play a video from its source there is sound crystal clear (taken via GoPro 5)

If I / After I import it to my Laptop, Quick won't play any sound.

Using GoPro-Studio there is sound ....

 

I checked every option - but there is no switch or button i can't think of that will solve my problem ...

GoPro Community Manager
Posts: 5,858

Re: GoPro Quick for Desktop plays NO sound only Video

@mfranckenstein - Typically this is a sign that the drivers on the computer may not be up to date. Our team at https://gopro.com/help/PKBContactus can help.


Jeff

Tourist
Posts: 3

Re: GoPro Quick for Desktop plays NO sound only Video

Did you find the solution for this? Im having this same issue now! I import with Quik but when i view my videos theres no audio! If i open the files in file exlporer and just play them through my video player the audio works fine.

 

Thanks!

Sightseer
Posts: 3

Re: GoPro Quick for Desktop plays NO sound only Video

I am afraid not yet - sorry

Tourist
Posts: 3

Re: GoPro Quick for Desktop plays NO sound only Video

Dang... I tried contacting support but could never get through... Really liked the idea of Quik, guess i will have to go back to wondershare or lightworks... 

Sightseer
Posts: 1

Re: GoPro Quick for Desktop plays NO sound only Video

Same issue here with latest drivers