GoPro Quick for Desktop plays NO sound only Video

[mfranckenstein]

Every application works fine - But there is NO sound in Quick for Desktop (WINDOWS) .... Can't figure out why ...

[jefft · Accepted solution]

@mfranckenstein - Typically this is a sign that the drivers on the computer may not be up to date. Our team at https://gopro.com/help/PKBContactus can help.

Jeff

[jefft]

@mfranckenstein - If you play the videos from the computer itself (not through Quik), do you hear audio on them?

Jeff

[mfranckenstein]

Yes!

If I play a video from its source there is sound crystal clear (taken via GoPro 5)

If I / After I import it to my Laptop, Quick won't play any sound.

Using GoPro-Studio there is sound ....

I checked every option - but there is no switch or button i can't think of that will solve my problem ...

[jefft · Accepted solution]

@mfranckenstein - Typically this is a sign that the drivers on the computer may not be up to date. Our team at https://gopro.com/help/PKBContactus can help.

Jeff

[grandhero04463]

Did you find the solution for this? Im having this same issue now! I import with Quik but when i view my videos theres no audio! If i open the files in file exlporer and just play them through my video player the audio works fine.

Thanks!

[mfranckenstein]

I am afraid not yet - sorry

[grandhero04463]

Dang... I tried contacting support but could never get through... Really liked the idea of Quik, guess i will have to go back to wondershare or lightworks... 

[superdawn22787]

Same issue here with latest drivers