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Sightseer
Posts: 1

GoPro Quick e Macbook Pro não reconhecem GoPro Hero 8

[ New ]

Bom dia!
Meu quick sempre funcionou bem mas passou a não reconhecer mais a câmera GoPro Hero 8.
O finder também não a detecta.
Perdi o adaptador do cartão e só tenho o cabo USB que veio com a câmera. 
Preciso de ajuda.
Agradeço desde já.

Yaya


Accepted Solutions
GoPro
Posts: 28,637

Re: GoPro Quick e Macbook Pro não reconhecem GoPro Hero 8

[ New ]

Hi @quickdawn27244

 

Please make sure that the camera's USB Connection setting is set to MTP.

Check out Camera is not Recognized when Plugged into a Computer USB Port

Let us know how it goes.

 

Also, please note that while some functions of cameras may work with Quik for desktop, we have not provided any updates to the program prior to HERO8 and therefore we are unable to determine what features will work, what won't, and what consistency you may get with HERO8 and newer models.

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 28,637

Re: GoPro Quick e Macbook Pro não reconhecem GoPro Hero 8

[ New ]

Hi @quickdawn27244

 

Please make sure that the camera's USB Connection setting is set to MTP.

Check out Camera is not Recognized when Plugged into a Computer USB Port

Let us know how it goes.

 

Also, please note that while some functions of cameras may work with Quik for desktop, we have not provided any updates to the program prior to HERO8 and therefore we are unable to determine what features will work, what won't, and what consistency you may get with HERO8 and newer models.

 

Thanks!

Ej