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Tourist
Posts: 3

GoPro Player opens finder

[ New ]

When opening GoPro Player - it opens a finder window. 

See from other help posts that I need to point to 360 files. I dont think I have any 360 files on my mac - at least when I search for 360. 

I used to use GoPro Quick but that does not see the camera any more.

 

Please help


Accepted Solutions
GoPro
Posts: 21,087

Re: GoPro Player opens finder

[ New ]

Hello, @homebrewprod. The GoPro Player only recognizes 360 media. If you have recently updated your HERO8 camera firmware to version 2.0 or 2.01, make sure that your camera is in MTP mode. To do this, go to Preferences, then Connections, then USB Connection, then MTP. This should allow the transfer of media from the camera to your computer.

View solution in original post


All Replies
GoPro Community Manager
Posts: 7,802

Re: GoPro Player opens finder

[ New ]

How are you importing the content from your MAX camera?

Tourist
Posts: 3

Re: GoPro Player opens finder

[ New ]

Hi

 

I see I might not been too clear above. I have a GoPro8 Black, and I would normally connect with the USB cable to the mac and download the content using GoPro Quick. As GoPro Quick is not connecting with the camera anymore and no longer supported I downloaded GP Player assuming that would do the job. When opening the program, it asks for a file. Thats where my knowlegde stops.

 

 

Tourist
Posts: 3

Re: GoPro Player opens finder

[ New ]

Hi 

I clicked the wrong reply. Pls see my answer in the other reply on this thread

GoPro
Posts: 21,087

Re: GoPro Player opens finder

[ New ]

Hello, @homebrewprod. The GoPro Player only recognizes 360 media. If you have recently updated your HERO8 camera firmware to version 2.0 or 2.01, make sure that your camera is in MTP mode. To do this, go to Preferences, then Connections, then USB Connection, then MTP. This should allow the transfer of media from the camera to your computer.