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GoPro
Posts: 26,265

Re: GoPro Player for Windows movie export problem

[ New ]

Hi @bravedusk45303

 

What error message are you getting?

What version of the app are you using?

 

Please run any available OS updates and make sure to have the latest update for your Graphics Card/s drivers installed.

You may also check How to Render Videos in the GoPro Player

 

Thanks!

Ej

Hiker
Posts: 13

Re: GoPro Player for Windows movie export problem

[ New ]

version 11.2.386
My computer: i7-5960X with 32GB RAM SSD 1TB Windows 10
I can normally working but after work when export about 1% save of the video and out. Without message of error.

GoPro
Posts: 26,265

Re: GoPro Player for Windows movie export problem

[ New ]

Hi @bravedusk45303

 

Let our Support team check on this further.

You may submit a request for a callback or initiate a chat session through https://gopro.com/help/ContactUs

 

Thanks!

Ej

Highlighted
Hiker
Posts: 13

Re: GoPro Player for Windows movie export problem

[ New ]

:( :(
Not working. Maybe by @?

Hiker
Posts: 13

Re: GoPro Player for Windows movie export problem

[ New ]

This is terrible. I just spent time with technical support and found out that with Windows GoPro Player doesn't export 360 files. Only MAC it works. Why is this information not included when buying a GoPro MAX camera???