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Tourist
Posts: 3

GoPro Player does not align the horizon in GoPro MAX

[ New ]

Hi,

 

I´m having troubles to export the .360 files with GoPro Player. I used  to use GoPro Max exporter to export the .360 files to mp4 with the horizon aligned. Now GoPro Max exporter does not work anymore, so I have to use the GoPro Player.

 

The problem is that even if I click the "align horizon" and "world lock" the video will export without having the horizon aligned. I am using the Windows GoPro Player version.

 

Thanks for your help

Horizon.PNG

Accepted Solutions
GoPro
Posts: 28,439

Re: GoPro Player does not align the horizon in GoPro MAX

[ New ]

Hi @oneanb476


Was there a recent change or an update on the computer?

Please run any available OS updates and make sure to have the latest update for your Graphics Card/s driver installed.

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 28,439

Re: GoPro Player does not align the horizon in GoPro MAX

[ New ]

Hi @oneanb476

 

What version is the GoPro Player on?

 

Thanks!

Ej

Tourist
Posts: 3

Re: GoPro Player does not align the horizon in GoPro MAX

[ New ]

Hi @aragon1006 

 

Thanks for your reply.

 

It is the 1.1.2.387 version for Windows

GoPro
Posts: 28,439

Re: GoPro Player does not align the horizon in GoPro MAX

[ New ]

Hi @oneanb476

 

Are the videos on 3K or 5.6K?

What are the rest of the export settings used?

Have you tried changing the settings?

 

 

Thanks!

Ej

Tourist
Posts: 3

Re: GoPro Player does not align the horizon in GoPro MAX

[ New ]

Good morning @aragon1006 

 

Videos are recorded on 5.6K and 30 fps.

 

Export settings: h.264, 4K, world lock and horizon levelling.

 

I have always worked with these settings and had no problem until last week.

 

Regards

GoPro
Posts: 28,439

Re: GoPro Player does not align the horizon in GoPro MAX

[ New ]

Hi @oneanb476


Was there a recent change or an update on the computer?

Please run any available OS updates and make sure to have the latest update for your Graphics Card/s driver installed.

 

Thanks!

Ej