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Sightseer
Posts: 2

Re: GoPro Max Exporter not loading

Oui le logiciel plante quand le fichier est entrain de charger

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Hiker
Posts: 14

Re: GoPro Max Exporter not loading

Same here. 1.9.3. version. Scenario with powerful desktop PC - not responding as soon as i press "Start". Scenario with a crappy laptop - not responding as soon as it reaches 4% of processing. 

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GoPro
Posts: 16,045

Re: GoPro Max Exporter not loading

Hello Everyone! We appreciate your feedback. A new version of the GoPro MAX Exporter (version 19.4.0) has been released last December 11. See if the new version fixes the issue. 

If the issue persists even with the new version, could you please share with us your workflow so we can have a better understanding of when the crash occurs. 

Many thanks!

 

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Hiker
Posts: 14

Re: GoPro Max Exporter not loading

Hi! OK guys I managed to get it work.  I installed the new version and it was the same freezing in the beginning. WHAT WORKED IS LOADING THE APP AS ADMINISTRATOR!!! As soon as you run as admin, it starts to work.

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Tourist
Posts: 4

Re: GoPro Max Exporter not loading

Still I uninstall the app, reinstall the app all via the store and still the app doesn't load. No window or interface.

 

Using Windows 10 Pro. No error message. No visual sign of a crash.