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Tourist
Posts: 4

GoPro HERO5 pixelated / terrible quality after uploading to YouTube!

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I use a GoPro HERO5 set to 1080p 30fps with a 32GB Samsung MicroSDHC Evo Class 10 memory card to film when I ride motorcycles. The quality is excellent on my computer, I mean really good! But as soon as I upload to YouTube, the quality is terrible! I know it takes a while for YouTube to process clips, but the quality stays terrible forever!

 
At first I thought I was doing something wrong when I was rendering my clips in Adobe Premiere Pro, I tried every rendering setting there is! Premiere has alot of rendering presets, I've tried the 1080p HD 29.97fps preset, the YouTube 1080p HD and various other presets as well.
 
I've also tried altering the bitrates according to YouTube's recommendations (https://support.google.com/youtube/answer/1722171?hl=en), which says 10 Mbit/s for HDR videos with 1080p and 24, 25 or 30 fps. I've tried both lowering and increasing the bitrate, still the same result!
 
I had a similar problem with my old camera, that's why I bought a new HERO5. My clips on YouTube looks fine when it's alot of light and no fast movement, but it's an action cam and most of the time I move alot, and fast, and often in not so bright lights. I know GoPro's requiere good light, but on my computer the quality is great even though the light isn't that great. And I've seen lots of others ride motorcycles in similar conditions, and they don't get pixels!
 
The strange thing is also, it's not consistent. In my example clip, the pixels doesn't apear until the 10-11 second mark, and then disapears again at around 13-14 seconds, then apears again, and disapears again. So it's not pixelated all the time, which is weird!
 
This is what it looks like on my computer, I haven't done anything to the clip, it's straight out of my HERO5.

 
This is what it looks like on YouTube, still haven't done anything to the clip, no rendering or anything, I just uploaded it straight from my HERO5. And even if I render it with lower bitrate, the result is always the same!

 
The difference in quality is HUGE! On my computer it looks REALLY good, but on YouTube it's so bad I can't even watch it!
 
Check out the short video on my YouTube and see for yourself: https://youtu.be/WbU-XQaCoQs
 
As I said, I've tried EVERYTHING. Changed settings in both Adobe Premiere and in the camera, still the same result. Something must be wrong. Can my account on YouTube be limited or something? Something wrong with my memory card? I've seen lots of people share videos like mine, without this issue. But when I did some research on google, YouTube and GoPro forums, I noticed that i'm not alone with this problem, ALOT of people have this issue, and it's unacceptable!
Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.

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GoPro
Posts: 19,195

Re: GoPro HERO5 pixelated / terrible quality after uploading to YouTube!

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Hello @heyadamhey

 

Does your GoPro media play fine on your computer or when played with different media players, just like @mikaelbellon's? I am not able to view the sample video that was posted. Are you also trying to upload a 1080p video? 

 

I understand you maybe using a different video editor but see if the discussion and suggestions on the threads below will help: 

 

https://community.gopro.com/t5/GoPro-Apps-for-Desktop/Problem-with-Youtube-Quality/td-p/1293

https://community.gopro.com/t5/GoPro-Apps-for-Desktop/Problem-with-Youtube-Quality/td-p/19252

https://community.gopro.com/t5/GoPro-Apps-for-Desktop/Why-am-I-getting-horrendous-youtube-quality-wh...

 

Hope this helps. 

 

Best regards, 

Marius

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Tourist
Posts: 4

Re: GoPro HERO5 pixelated / terrible quality after uploading to YouTube!

[ New ]

Did you eve find a solution for this? I've had the exact same eperience as you.

I read on another post that it comes down to the video's bitrate, but mine is 30Mbps, which is in accordance with YouTube's guidelines

GoPro
Posts: 19,195

Re: GoPro HERO5 pixelated / terrible quality after uploading to YouTube!

[ New ]

Hello @heyadamhey

 

Does your GoPro media play fine on your computer or when played with different media players, just like @mikaelbellon's? I am not able to view the sample video that was posted. Are you also trying to upload a 1080p video? 

 

I understand you maybe using a different video editor but see if the discussion and suggestions on the threads below will help: 

 

https://community.gopro.com/t5/GoPro-Apps-for-Desktop/Problem-with-Youtube-Quality/td-p/1293

https://community.gopro.com/t5/GoPro-Apps-for-Desktop/Problem-with-Youtube-Quality/td-p/19252

https://community.gopro.com/t5/GoPro-Apps-for-Desktop/Why-am-I-getting-horrendous-youtube-quality-wh...

 

Hope this helps. 

 

Best regards, 

Marius

Tourist
Posts: 4

Re: GoPro HERO5 pixelated / terrible quality after uploading to YouTube!

[ New ]

Hi Marius,

It plays perfectly on my machine in the Quik app as well as VLC player. I've tried recording in 1080p as well as 2.7k (both at 50fps) and both suffer significant degradation when uploading to YouTube. My videos have a lot of movement in the background (see here). I wanted to record at a higher framerate, but the camera doesn't allow image stabilisation above 50fps.

 

as far as editing goes, I've tried publishing the video to YouTube directly from Quik, but I've also edited the file in CyberLink PowerDirector and publishing the video at 24fps to see if that would change how YouTube processes it.

 

I've come to 2 conclusions:

1) YouTube's compression is aggressive

2) The GoPro's bitrate isn't high enough to produce the results I'm expecting - or it's compression algorithm is too aggressive. This is disappointing because I used to have a Contour 1080 which I used to record in 720p at 60fps and that came out really sharp. Even on YouTube. Maybe YouTube has changed their algorithms since then, but the clarity of the raw video is still below I expected from a camera that is several years more recent than the Contour 1080 I used to use. Example here. If you pause the video you can see more detail than when you pause the video recorded by the GoPro.

 

Bottom line:I really expected more from my first GoPro and I can't help but wonder what results I would've gotten from the latest Contour

GoPro
Posts: 19,195

Re: GoPro HERO5 pixelated / terrible quality after uploading to YouTube!

[ New ]

I appreciate you posting back, @heyadamhey . These are very good points that you shared, including the clips that were used for comparison.  We will forward this to the team for possible consideration in future development/ updates. Thank you  very much!

Tourist
Posts: 4

Re: GoPro HERO5 pixelated / terrible quality after uploading to YouTube!

[ New ]

Sheesh, what a way to empathise. I basically told you that I regret buying a gopro and you thanked me for it. Honestly, the way I feel right now, if I could get a refund I'd take it. From the references to other forum posts you supplied, I'm clearly not the only one who feels this way.

 

I'm going to try recording in 1080p at 90fps / 120fps, but then I lose out on OIS and stabilising in post-production isn't ideal - or a real solution. GoPros are marketed as "action cameras" and if they can't record action very well, then I'm baffled at how successful you are.