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Accepted Solution

GoPro Fusion

I can't connect my GoPro Fusion to my MacBook Pro. I don't know what to do. Any help? 


Accepted Solutions
GoPro
Posts: 4,104

Re: GoPro Fusion

Hi @leonelb57423,

Sorry to hear about the trouble. There could be several factors that could cause the problem. What MacOS is installed in your computer? What's the version of Fusion Studio do you have installed? Is your Fusion camera updated to the latest version?

 

I suggest a few troubleshooting steps here that might help:

  1. Try using different USB-C cable. You can also test other USB port on your computer.
  2. See if manual import via SD card adapter/reader works. You can find more information about this process here.
  3. Download and install Fusion Studio v1.4 and Fusion v2.0 Beta. 

Let us know how it works for you.


Kind Regards,
Ann

View solution in original post


All Replies
GoPro
Posts: 4,104

Re: GoPro Fusion

Hi @leonelb57423,

Sorry to hear about the trouble. There could be several factors that could cause the problem. What MacOS is installed in your computer? What's the version of Fusion Studio do you have installed? Is your Fusion camera updated to the latest version?

 

I suggest a few troubleshooting steps here that might help:

  1. Try using different USB-C cable. You can also test other USB port on your computer.
  2. See if manual import via SD card adapter/reader works. You can find more information about this process here.
  3. Download and install Fusion Studio v1.4 and Fusion v2.0 Beta. 

Let us know how it works for you.


Kind Regards,
Ann