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Sightseer
Posts: 2

GoPro Fusion Studio

[ New ]

Ao iniciar GoProfusion selecionar pastas em meu HardDisk, ocorre um erro. nao funciona

 

Gotp.png

 

PC

Ryzen 5 3600x 

Six Core 4.2Ghz

16gb Ram DDR4 

Nave 5700XT 8gb DDR^6

 

GoPro
Posts: 16,894

Re: GoPro Fusion Studio

[ New ]

Hello @bluehill13358. Which version of Fusion Studio do you have? Is this the first time that it happened? If you haven't yet, see if updating to the latest (Beta) version will clear the issue. There are information and instructions here  to guide you. Let us know how it goes. Thanks!

Sightseer
Posts: 2

Re: GoPro Fusion Studio

[ New ]

Fusion Studio 1.4 Beta. 

 

I used 1.3 - crash

i used 1.4 - crash 

 

dont work

GoPro
Posts: 16,894

Re: GoPro Fusion Studio

[ New ]

Thank you for the quick reply. In that case, please get in touch with our Support team so they can walk you through further troubleshooting. You may reach them by phone or chat through https://gopro.com/help/ContactUs . When you do, make sure that you have access to the camera (Fusion) and your computer so you get assisted as quickly as possible.