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Sightseer
Posts: 3

Re: GoPro Fusion Studio not recognizing full timelapse video

Wow !!

 

 

Thatworks great !!  Thank you so much for sharing it

 

 

GoPro, when do you think you can get this fixed propoerly?

 

 

Tourist
Posts: 3

Re: GoPro Fusion Studio not recognizing full timelapse video

Thanks jaredb344 for the work around! Unfortunately I the footage is only on my mac now, and I really don't want to put it back on the cards and then into the camera, but this is great for future reference if GoPro don't fix the issue.

 

Seems like a pretty big issue. I'm getting it consistently when I test it again and again.

 

Cheers

Nk

 

 

Sightseer
Posts: 1

Re: GoPro Fusion Studio not recognizing full timelapse video

Hi GoPro team,

 

Is there any fix for Windows users yet? In general it seems like a pressing issue that needs to be fixed ...

 

Kind regards,


Mats

Sightseer
Posts: 2

Re: GoPro Fusion Studio not recognizing full timelapse video

Has this issue been resolved yet? I'm am having this same problem. Coupled with the failure of Fusion Studio to connect to my camera, I am regreting my pruchase. This has been out for more almost a year now. Also can't ever start a chat because all agents are alwqays busy. WHERE IS THE SUPPORT? 

GoPro
Posts: 5,447

Re: GoPro Fusion Studio not recognizing full timelapse video

 

Hi @loyaldusk73536,

 

Where are you from or what time zone are you in?

Also what time do you contact our customer support team?

 

You can try to visit this website: https://gopro.com/help/ContactUs

And change your region or country to United States.

 

Thanks,

-Jay 

Sightseer
Posts: 2

Re: GoPro Fusion Studio not recognizing full timelapse video

Oregon. Roughly 1045. Got through around 1100. Still awaiting resolution.

 

Thanks

GoPro
Posts: 12,244

Re: GoPro Fusion Studio not recognizing full timelapse video

 

Good to hear @loyaldusk73536

 

We'd appreciate if you can post back once a resolution has been provided.

 

Thanks!

Ej

Sightseer
Posts: 1

Re: GoPro Fusion Studio not recognizing full timelapse video

I'm having the very same issue.

 

Tried uninstalling and reinstalling GoPro Studio - no change.

Tried pulling from camera directly

Tried manually copying files to various locations on computer (OS drive, non-OS drive, user "Videos" folder per default GoPro browse location) - no change.

 

Over 7 months and still nothing??