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Sightseer
Posts: 3

Re: GoPro Fusion Studio not recognizing full timelapse video

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Wow !!

 

 

Thatworks great !!  Thank you so much for sharing it

 

 

GoPro, when do you think you can get this fixed propoerly?

 

 

Tourist
Posts: 3

Re: GoPro Fusion Studio not recognizing full timelapse video

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Thanks jaredb344 for the work around! Unfortunately I the footage is only on my mac now, and I really don't want to put it back on the cards and then into the camera, but this is great for future reference if GoPro don't fix the issue.

 

Seems like a pretty big issue. I'm getting it consistently when I test it again and again.

 

Cheers

Nk

 

 

Sightseer
Posts: 1

Re: GoPro Fusion Studio not recognizing full timelapse video

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Hi GoPro team,

 

Is there any fix for Windows users yet? In general it seems like a pressing issue that needs to be fixed ...

 

Kind regards,


Mats

Sightseer
Posts: 2

Re: GoPro Fusion Studio not recognizing full timelapse video

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Has this issue been resolved yet? I'm am having this same problem. Coupled with the failure of Fusion Studio to connect to my camera, I am regreting my pruchase. This has been out for more almost a year now. Also can't ever start a chat because all agents are alwqays busy. WHERE IS THE SUPPORT? 

GoPro
Posts: 6,097

Re: GoPro Fusion Studio not recognizing full timelapse video

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Hi @loyaldusk73536,

 

Where are you from or what time zone are you in?

Also what time do you contact our customer support team?

 

You can try to visit this website: https://gopro.com/help/ContactUs

And change your region or country to United States.

 

Thanks,

-Jay 

Sightseer
Posts: 2

Re: GoPro Fusion Studio not recognizing full timelapse video

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Oregon. Roughly 1045. Got through around 1100. Still awaiting resolution.

 

Thanks

GoPro
Posts: 23,131

Re: GoPro Fusion Studio not recognizing full timelapse video

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Good to hear @loyaldusk73536

 

We'd appreciate if you can post back once a resolution has been provided.

 

Thanks!

Ej

Sightseer
Posts: 1

Re: GoPro Fusion Studio not recognizing full timelapse video

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I'm having the very same issue.

 

Tried uninstalling and reinstalling GoPro Studio - no change.

Tried pulling from camera directly

Tried manually copying files to various locations on computer (OS drive, non-OS drive, user "Videos" folder per default GoPro browse location) - no change.

 

Over 7 months and still nothing??