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09-04-2018 02:36 PM
Re: GoPro Fusion Studio not recognizing full timelapse video
[ New ]Wow !!
Thatworks great !! Thank you so much for sharing it
GoPro, when do you think you can get this fixed propoerly?
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09-04-2018 10:16 PM
Re: GoPro Fusion Studio not recognizing full timelapse video
[ New ]Thanks jaredb344 for the work around! Unfortunately I the footage is only on my mac now, and I really don't want to put it back on the cards and then into the camera, but this is great for future reference if GoPro don't fix the issue.
Seems like a pretty big issue. I'm getting it consistently when I test it again and again.
Cheers
Nk
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09-28-2018 09:26 AM
Re: GoPro Fusion Studio not recognizing full timelapse video
[ New ]Hi GoPro team,
Is there any fix for Windows users yet? In general it seems like a pressing issue that needs to be fixed ...
Kind regards,
Mats
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12-27-2018 11:01 AM
Re: GoPro Fusion Studio not recognizing full timelapse video
[ New ]Has this issue been resolved yet? I'm am having this same problem. Coupled with the failure of Fusion Studio to connect to my camera, I am regreting my pruchase. This has been out for more almost a year now. Also can't ever start a chat because all agents are alwqays busy. WHERE IS THE SUPPORT?
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12-27-2018 11:07 AM
Re: GoPro Fusion Studio not recognizing full timelapse video
[ New ]
Hi @loyaldusk73536,
Where are you from or what time zone are you in?
Also what time do you contact our customer support team?
You can try to visit this website: https://gopro.com/help/ContactUs
And change your region or country to United States.
Thanks,
-Jay
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12-27-2018 12:57 PM
Re: GoPro Fusion Studio not recognizing full timelapse video
[ New ]Oregon. Roughly 1045. Got through around 1100. Still awaiting resolution.
Thanks
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01-04-2019 04:00 PM
Re: GoPro Fusion Studio not recognizing full timelapse video
[ New ]
Good to hear @loyaldusk73536
We'd appreciate if you can post back once a resolution has been provided.
Thanks!
Ej
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02-21-2019 06:55 PM
Re: GoPro Fusion Studio not recognizing full timelapse video
[ New ]I'm having the very same issue.
Tried uninstalling and reinstalling GoPro Studio - no change.
Tried pulling from camera directly
Tried manually copying files to various locations on computer (OS drive, non-OS drive, user "Videos" folder per default GoPro browse location) - no change.
Over 7 months and still nothing??