07-10-2018 02:10 AM
I shot a 9 seconds video timelapse with my fusion. I could import it to my Pixel 2, stitch and export without any problems but when importing the footage to the PC Fusion app for a proper high quality stitch/export the tool is only recognizing about a second of the whole timelapse. The export is also about a second long - is as if it only recognizes the very beginning of the timelapse video. The individual back/front files are each 9 seconds long.
I'm using V 126.96.36.1990 of the Fusion Studio app in Windows 10.
Any idea why this might be happening, and how to solve it?
07-18-2018 01:50 PM
Thank you reaching out. Have you ever tried to check if the individual files play fine? How are you importing the files to Fusion Studio? Did you encounter any error message while trying to import the footage?
If you are not already doing it, see if manually copying and pasting the files under the DCIM folder in the two (2) memory cards will help in the process. You can do this by following the instructions under "Manual Import Via SD Adapter" discussed in this article.
Let us know how it goes.
07-26-2018 04:58 AM
Same problem here. Transfering data directly to disk from the cards and then doing the stitch on Fusion Studio doesn't solve the issue. Any solutions? (files 37", recognised as 3")
07-26-2018 09:07 AM
Thank you for the input. We have forwarded this matter to the team. We will keep you posted once we have an update. Alternatively, you can reach out to our Support team for a more personalized support. You can reach them via phone or chat through https://gopro.com/help/ContactUs
09-02-2018 06:00 AM
Is there any fix for this timeplapse issue?
Shot a 32 second timelapse over several hours yesterday and, as with the other folks, Fusion Studio only shows it as 2 secs long.
MP4 files on the camera are the correct length
09-02-2018 07:50 AM
We have not heard from the team yet. I will heck with them again and update this thread once there is new information. Have you been able to try the steps to fix suggested previously? How did it go?
09-04-2018 10:53 AM
I had this exact same issue and found a workaround, for iphone & Mac users at least, don't know about PC. Here's what you have to do (until GoPro solves the stupid issue in their desktop app):
1. Use the mobile App to view the media on your Fusion.
2. Save the clip to your "Local Media" in the app.
3. Click the share option when viewing the clip in your local media.
4. Click the 3-button symbol for "more", which will then pop up other options for sharing the footage.
5. Use AirDrop to share the clip with your Mac.
It will then start stitching the two sides together and then it will share the full-resolution export to the downloads folder of your Mac. It's not the most convenient method, but this is the only way I have discovered of getting the full length timelapse into my computer. The Fusion app on the computer kept wanting to import my 10-second timelapse into a 1 second clip.
Hope this helps!