06-11-2020 06:41 AM
GoPro Fusion Studio 1.3 doesn't launch. Neither when I connect the camera, nor when I double click on it. Currently it's rev. 1.3. I tried everything: compatibility mode, reinstalled several times, one monitor, two monitors, beta 1.4. Simply it doesn't work.
My computer is a Intel core i7 10th generation, 16 GB RAM, 1 GB SSD, NVIDIA Geoforce MX 250, 1920x1080 monitor.
The funny thing is that its working perfectly on a AMD A9 6th gen 8 GB RAM shared with the graphic card.
What can I do?
06-11-2020 07:14 AM
Hello, @antoniop7865. See if using the version of the Fusion Studio app and the latest firmware for the Fusion camera will help. Details are at https://community.gopro.com/t5/en/Fusion-2-0-Beta-Update-for-your-GoPro-Fusion/ta-p/394248 .
Should you need further assistance, please connect with our Support team through https://gopro.com/help/ContactUs .
06-11-2020 08:41 AM
Did I write that even the 1.4 version doesn't work? And that software is supposed to work even in stand-alone mode, without the GoPro Fusion connected, isn't it? Why should I install a new firmware for that, still in beta phase?