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Hiker
Posts: 13
Accepted Solution

GoPro Exporter hangs....Windows 10 won't Restart!

Ugh this is frustrating....

 

I just got my GoPro Max and after some sucessful short tests around the house I shot video backcountry skiing yesterday.  I have 6 clips all shot in 360.  I'm an Adobe user on Windows 10.  Some of the clips export fine but some are hangning Exporter at various %ages complete.  I'm exporting to CINEFORM 5.6K.   My usage of Hardware Decode seems to have no impact on the issue.

 

After the hang.....Windows 10 hangs trying to restart and I have to use the power button to turn it off.  This has happened many times and *no* other apps have ever caused this type of behaviour.

 

HELP!?!?!?!


Accepted Solutions
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Hiker
Posts: 13

Re: GoPro Exporter hangs....Windows 10 won't Restart!

Well......nevermind.   Just so happened that the HDD with the data on it was failing!   I began to be suspicious when it was taking ~30sec to delete a file from it.

 

The drive has been replaced and the Exporter is now working just fine.

View solution in original post


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Hiker
Posts: 13

Re: GoPro Exporter hangs....Windows 10 won't Restart!

I have one fairly short clip (2mins 25 secs) that keeps hanging the Exporter at 89% complete.  The app becomes "(Not Responding)" per the title in the window.   Task manager shows the Exporter using about 25% of CPU resources.   The workstation has dual quad core 3.2Ghz Xeons, 32Gb RAM, GTX Titan with 6Gb.

Highlighted
Hiker
Posts: 13

Re: GoPro Exporter hangs....Windows 10 won't Restart!

Well......nevermind.   Just so happened that the HDD with the data on it was failing!   I began to be suspicious when it was taking ~30sec to delete a file from it.

 

The drive has been replaced and the Exporter is now working just fine.

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GoPro
Posts: 13,067

Re: GoPro Exporter hangs....Windows 10 won't Restart!

Great to know that, @lchapman99/ Thank you for posting back to share your solution.