10-12-2018 06:57 AM - edited 10-12-2018 07:00 AM
Thought I had lost the plot this morning, downloaded the mem card from GoPro Black 7 and "sucssessfuly" got the filestransferd into Quik 220.127.116.114. However can't overlay any GPS data etc on to the video. This is because it's probably not importing the data files? So updated everything I could incuding the software and camera etc. I now have the latest on everything and yes the GPS feature is turned on the camera /s. TI can now report the same problem with my GoPro Black that has up to now been working!
Any help out there or is there no "talkies" between Apple and GoPro on compatibility? Is this issue needing a software fix?
Nearly forgot, the corect process for the import facility doesn't work for the Black 5 or 7 either.
P.S no mention of compatibility with GoPro 7 either!
10-12-2018 01:00 PM
Thank you for the information shared @rodb62217
I understand this has been going on for some time now.
Our team is aware of the issue and is working on a fix.
We'll post back on this thread as soon as we have an update.
12-25-2018 02:57 PM
This shouldn't be an issue unless the GPS for some reason was not activated/synced while the clip was shot. Try shooting a sample clip again when you're sure that the GPS signal is synced. If the issue continues after that, our team at https://gopro.com/help/ContactUs can help do additional troubleshooting.