Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Desktop
%3CLINGO-SUB%20id%3D%22lingo-sub-234734%22%20slang%3D%22en-US%22%3EGoPro%20App%20to%20PC%20-%20You%20don't%20have%20any%20devices%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-234734%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20have%20had%20no%20problem%20connecting%20my%20Hero5%20to%20my%20apple%20products%20but%20when%20I%20try%20to%20connect%20to%20my%20windows%20machine%20I%20get%20the%20error%20'You%20don't%20have%20any%20devices'%20but%20I%20my%20GoPro%20web%20account%20recoginises%20the%20device%20under%20the%20'devices'%20tab.%20Can%20anyone%20advise%20how%20I%20can%20download%20the%20GoPro%20Windows%20App%20from%20Google%20Play%20without%20this%20error%20message%20please%20and%20thank%20you%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-234734%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EQuik%20for%20Desktop%20-%20Windows%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-234746%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20App%20to%20PC%20-%20You%20don't%20have%20any%20devices%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-234746%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F74360%22%20target%3D%22_blank%22%3E%40mscobrien%3C%2FA%3E%2C%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EGoPro%20App%20isn't%20supported%20by%20PC.%3C%2FP%3E%0A%0A%3CP%3EYou%20can%20try%20to%20download%20GoPro%20App%20for%20Desktop%20instead%20on%20our%20website.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EIt's%20called%20Quik.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fshop.gopro.com%2FInternational%2Fsoftwareandapp%2Fquik-%257C-desktop%2FQuik-Desktop.html%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fshop.gopro.com%2FInternational%2Fsoftwareandapp%2Fquik-%257C-desktop%2FQuik-Desktop.html%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ERegards%2C%3C%2FP%3E%0A%0A%3CP%3E-Jay%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Highlighted
Tourist
Posts: 2

GoPro App to PC - You don't have any devices

Hi,

 

I have had no problem connecting my Hero5 to my apple products but when I try to connect to my windows machine I get the error 'You don't have any devices' but I my GoPro web account recoginises the device under the 'devices' tab. Can anyone advise how I can download the GoPro Windows App from Google Play without this error message please and thank you?

 

GoPro
Posts: 3,505

Re: GoPro App to PC - You don't have any devices

 

Hi @mscobrien

 

GoPro App isn't supported by PC.

You can try to download GoPro App for Desktop instead on our website. 

It's called Quik. 

https://shop.gopro.com/International/softwareandapp/quik-%7C-desktop/Quik-Desktop.html

 

Regards,

-Jay