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%3CLINGO-SUB%20id%3D%22lingo-sub-14384%22%20slang%3D%22en-US%22%3EGoPro%20App%20does%20not%20import%20new%20files%20after%20macOS%20Sierra%20update%20for%20Hero4%20Session%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-14384%22%20slang%3D%22en-US%22%3E%3CP%3ELast%20night%20while%20my%20iMac%20still%20had%20OSX%20El%20Capitan%2C%20I%20was%20able%20to%20import%20video%20from%20my%20Hero4%20Session.%20This%20morning%20after%20updating%20to%20macOS%20Sierra%2C%20I%20was%20unable%20to%20import%20video%20at%20all.%20The%20GoPro%20app%20kept%20saying%20there%20was%20nothing%20to%20import.%20As%20a%20workaround%2C%20I%20used%20the%20%22Image%20Capture%22%20app%20to%20import%20the%20video%20from%20my%20Hero4%20Session.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-14384%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EGoPro%20App%20for%20Desktop%20-%20Mac%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-14741%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20App%20does%20not%20import%20new%20files%20after%20macOS%20Sierra%20update%20for%20Hero4%20Session%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-14741%22%20slang%3D%22en-US%22%3E%3CP%3EI%20have%20the%20same%20problem.%3CBR%20%2F%3EThe%20GoPro%20desktop%20app%20recognises%20the%20microSD%20card%20but%20says%20'NO%20FILES%20TO%20IMPORT'%20even%20though%20there%20are%20about%2010%20new%20clips%20on%20the%20card.%3C%2FP%3E%3CP%3EThis%20is%20the%20first%20time%20I%20have%20tried%20to%20import%20videos%20since%20updating%20to%20MacOS%20Sierra.%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Tourist
Posts: 1

GoPro App does not import new files after macOS Sierra update for Hero4 Session

[ Edited ]

Last night while my iMac still had OSX El Capitan, I was able to import video from my Hero4 Session. This morning after updating to macOS Sierra, I was unable to import video at all. The GoPro app kept saying there was nothing to import. As a workaround, I used the "Image Capture" app to import the video from my Hero4 Session. 

 

 

Tourist
Posts: 2

Re: GoPro App does not import new files after macOS Sierra update for Hero4 Session

I have the same problem.
The GoPro desktop app recognises the microSD card but says 'NO FILES TO IMPORT' even though there are about 10 new clips on the card.

This is the first time I have tried to import videos since updating to MacOS Sierra.

Tourist
Posts: 4

Re: GoPro App does not import new files after macOS Sierra update for Hero4 Session

The same problem with Hero 4 silver and Hero 4 Session. 

Tourist
Posts: 1

Re: GoPro App does not import new files after macOS Sierra update for Hero4 Session

I have the same problem with Hero 4 Session. 

Tourist
Posts: 1

Re: GoPro App does not import new files after macOS Sierra update for Hero4 Session

I'm having the exact same problem myself after the upgrade to macOS Sierra. The card capacity bar shows that there is data, but still shows 'No files to import'. Smiley Sad

Screen Shot 2016-09-27 at 15.34.39.png
Sightseer
Posts: 1

Re: GoPro App does not import new files after macOS Sierra update for Hero4 Session

Same issue for me since upgrading to macOS Sierra, please fix this, your product is useless to me without this functionality working.

Sightseer
Posts: 1

Re: GoPro App does not import new files after macOS Sierra update for Hero4 Session

Yep, same here. No files to import after updating to MacOS Sierra.

Tourist
Posts: 6

Re: GoPro App does not import new files after macOS Sierra update for Hero4 Session

everyone is having this problem after upgarading on their MACs and so far GoPro is not responiding to fixing it.  I send in a customer support a few days ago and so far no answer.

 

this so unacceptabel