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Tourist
Posts: 2

GoPro 7 Black videos showing up on the preview on the camera but won't export out to my Mac

I have video's from a party that were taking on the GoPro 7 Black.  The videos show up on the preview on the camera but when I connect to my MAC they are not exporting out.  I have tried using the native export program in the mac as well as the GoPro desktop app.  The apps sees the camera and all the other videos on the card it wont see the videos from the other night.  Any help would be apprecited.

 

Ken

GoPro
Posts: 7,959

Re: GoPro 7 Black videos showing up on the preview on the camera but won't export out to my Mac

Hello @spirydawn7003. Would you know if the footage from the party was recorded using video settings (resolution, frame rate) different from the other videos? Also see if the party night videos maybe dated incorrectly, causing them to be grouped or located on an earlier date/time section on your export program or in Quik for desktop

 

Have you tried viewing the videos using the GoPro app on mobile devices? Let us know what you find out. Thanks!

Tourist
Posts: 2

Re: GoPro 7 Black videos showing up on the preview on the camera but won't export out to my Mac

Thanks to not being able to sleep last night, I was able to find the video's on when I connected the camera to my mobile device. Apparently the camera changed the date by almost 4 years for some reason.  That pushed the photo's to the bottom and I didn't scroll down far enought to see the.  So Mariustranya, you were correct on checking the date.  Thanks for helping out.