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Sightseer
Posts: 2

Go pro maxI shot the video in 360, and it is impossible to edit

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Hello, I have a lot of problems with your product, I bought A gopro max camera , and I can not edit video in 360, neither on Windows nor on the Mac OS, I have a Mac OS 10.13.6 and the application works from 10.14. what an inconvenience you sell the product and the application does not work, solve this problem otherwise there will be a lot of negative reviews and refunds!!!

GoPro
Posts: 19,223

Re: Go pro maxI shot the video in 360, and it is impossible to edit

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Hello @fireylight2060. Be sure that you have downloaded and installed the GoPro Player (on a Mac) or the GoPro Exporter (on Windows). The Quik for desktop does not work with the 360 footage from MAX. Below are links that will walk you through using the desktop apps for Mac: 

Let us know if you have other questions or concerns.