- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
04-06-2020 07:29 PM
Re: Go pro app won't show new media
[ New ]I'm having the SAME issue. I just took footage on Sunday and I can't access it. I think it has to do with updating the firmware. I hadn't used my camera since February and everything before updating the firmaware is accessable. HELP!!
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
04-07-2020 09:03 AM - edited 04-07-2020 09:04 AM
Re: Go pro app won't show new media
[ New ]Hello @missjaye
We're you able to check the files on the Media tab?
Scroll down all the way to the bottom and see if the files were just backdated.
Let us know how it goes.
Thanks!
Ej
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
04-07-2020 09:44 AM
Re: Go pro app won't show new media
[ New ]figured it out, they were out of order, go to sort order, no then pick which one works or you and boom there they are
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
04-21-2020 04:26 AM
Re: Go pro app won't show new media
[ New ]i have the same problem ,
only can find the video when sorted in recently uploaded
but when I sort in all media
the date of my video only show 9April2020 before
after the date , only can show in recently uploaded , not in all media
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
04-21-2020 05:30 AM
Re: Go pro app won't show new media
[ New ]Hello, @hoblau. To verify, do you have the latest version of the GoPro App installed on your phone, and is your camera updated to the latest firmware?
When sorted via recent uploads, do you see all the media that are supposed to have been imported to the app? Are the media dated correctly? Are these videos? photos? Are you looking under the APP tab in the app?
See if singing out and back into the app will display all media as they should. Let us know what you find out. Thanks!
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
05-02-2020 06:05 PM
Re: Go pro app won't show new media
[ New ]I can see the footie on my camera, but it is not visable on the desktop version of quik or the old gopro studio.... what am I missing?
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
05-03-2020 05:02 PM
Re: Go pro app won't show new media
[ New ]Hello, @molez. Which camera model are you using? Do you get any error message on your computer or in Quik for desktop when you attempt to view the media? See if the media may be incorrectly dated once imported to the app. This could cause the media to be found under a different timeline in the media library.
You may also check the Recent tab in the app and see if the files are there. Lastly, follow this file path (C:\Users\<YourUserName>\Pictures\GoPro) to locate the storage folder for your media.
We suggest inserting the SD card directly to the computer through an SD card adapter. Let us know what you find out. Thanks!
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
05-05-2020 11:11 AM
Re: Go pro app won't show new media
[ New ]Same problem. GoPro 7 Black. Gopro Quik PC desktop app. No new media. I can see the media on my camera and on Android app but can't import files to PC. No errors. The only thing I can see on the camera is information "USB connected".