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%3CLINGO-SUB%20id%3D%22lingo-sub-2436%22%20slang%3D%22en-US%22%3EGo%20Pro%20Studio%20not%20saving%2C%20crashing%20and%20not%20loating%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2436%22%20slang%3D%22en-US%22%3E%3CP%3EHi%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20manually%20save%20gopro%20projects%20as%20i%20go%20along....but%20this%20is%20the%20secod%20time%20that%20it%20suddenly%20crashes%20and%20wont%20reload%20the%20project.%3C%2FP%3E%3CP%3EI%20have%20updates%20all%20the%20windows%20patches%2C%20re-installed%20the%20studio%20software%20and%20rebooted%20the%20machine%20as%20per%20other%20posts%20I%20have%20seen..but%20had%20no%20solution.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIntial%20error%20i%20had%20was%20that%20it%20wouldnt%20load%20the%20project..%3C%2FP%3E%3CP%3Enow%20go-pro%20studio%20starts%20up%20fine%2C%20but%20when%20I%20try%20and%20load%20the%20project%20it%20%22flashes%22%20and%20then%20nothing%20happen's%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Eany%20idea's%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2436%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EGoPro%20Studio%20for%20Windows%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2438%22%20slang%3D%22en-US%22%3ERe%3A%20Go%20Pro%20Studio%20not%20saving%2C%20crashing%20and%20not%20loating%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2438%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ETry%20to%20install%20an%20older%20version%20of%20GoProStudio.%20Solved%20all%20my%20problems!%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Anonymous
Posts: 0
Accepted Solution

Go Pro Studio not saving, crashing and not loating

Hi

 

I manually save gopro projects as i go along....but this is the secod time that it suddenly crashes and wont reload the project.

I have updates all the windows patches, re-installed the studio software and rebooted the machine as per other posts I have seen..but had no solution.

 

Intial error i had was that it wouldnt load the project..

now go-pro studio starts up fine, but when I try and load the project it "flashes" and then nothing happen's

 

any idea's

 

 


Accepted Solutions
GoPro
Posts: 232

Re: Go Pro Studio not saving, crashing and not loating

Hi damiann87161,

 

Sorry to hear about this! Specifically, when does the software crash? Is it something that you can reproduce in the same spot every time?

 

Also, do you have Autosave turned on? I'd suggest turning it off for now to see if you can still reproduce the issue.

 

If the project still crashes with Autosave turned off, then I'd like for you to delete the appsettings file on your computer for GoPro Studio. This is a hidden folder, so you will have to manually type it into the address bar.

- To display hidden files in Windows Explorer, Open your control panel and search for the word "hidden". You'll see two results show up and the top one will show "Folder Options".

- Click on the line below it that shows "Show hidden files and folders", then you'll see a checklist show up after that. Be sure to select the bubble that says "Show hidden files, folders and drives".

- Once that is complete, go to “C:\Users\{username}\AppData\Roaming\GoPro” in Windows Explorer and you should be able to find the Appsettings file. Also, be sure to replace “{username}” with your computer's login name.

 

 

 

At this point, reopen the project and make sure that Autosave is turned off, then see if this issue re-occurs. Keep us posted so we can make sure all is well!

 

~ M. Owens

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All Replies
Anonymous
Posts: 0

Re: Go Pro Studio not saving, crashing and not loating

Hi, 

 

Try to install an older version of GoProStudio. Solved all my problems!

GoPro
Posts: 232

Re: Go Pro Studio not saving, crashing and not loating

Hi damiann87161,

 

Sorry to hear about this! Specifically, when does the software crash? Is it something that you can reproduce in the same spot every time?

 

Also, do you have Autosave turned on? I'd suggest turning it off for now to see if you can still reproduce the issue.

 

If the project still crashes with Autosave turned off, then I'd like for you to delete the appsettings file on your computer for GoPro Studio. This is a hidden folder, so you will have to manually type it into the address bar.

- To display hidden files in Windows Explorer, Open your control panel and search for the word "hidden". You'll see two results show up and the top one will show "Folder Options".

- Click on the line below it that shows "Show hidden files and folders", then you'll see a checklist show up after that. Be sure to select the bubble that says "Show hidden files, folders and drives".

- Once that is complete, go to “C:\Users\{username}\AppData\Roaming\GoPro” in Windows Explorer and you should be able to find the Appsettings file. Also, be sure to replace “{username}” with your computer's login name.

 

 

 

At this point, reopen the project and make sure that Autosave is turned off, then see if this issue re-occurs. Keep us posted so we can make sure all is well!

 

~ M. Owens

Anonymous
Posts: 0

Re: Go Pro Studio not saving, crashing and not loating

my go pro studio "not responding" when i try and load new project....the auto save function seems to active and causing an issue, how do i turn this off? I have already removed and reinstalled the software onto the laptop. i cannot remove the clip from the studio...just get white screen and "not responding" message. 

Anonymous
Posts: 0

Re: Go Pro Studio not saving, crashing and not loating

Sounds very similar to What I was seeing... In the end I downloaded a older version of gopro studio and found it wouldn't crash

Highlighted
Anonymous
Posts: 0

Re: Go Pro Studio not saving, crashing and not loating

Running version 2.5.7.549. Have very simmilar problem where GoPro studio freezes when I save my project. After losing about 10 hours worth of work because of a freeze up and not being able to retieve my saved work from manually saved files OR auto save files I started searching and found there is a problem with auto save. So I turned off auto save. GoPro studio is still locking up sometimes when I save manually. (And creating an autosave file even though its disabled??)

 

At least now the files I have manually saved seem to work when I load them but of course I have lost the work I did since the last manual save.

 

I did try and delete the appsetting file as mentioned aove. Made no difference.

 

Why is this thread marked as solved? Seems like there is a pretty major problem still active here. Not only is autosave not working it appears like even when its disabled its corrupting files that you have manually saved. Hasn't been since the 90's that programs have had problems saving.

 

I see that others have had luck downgrading. I am going to trudge though and finish this project and MAY try downgrading but I am wondering why? Right now seems like GoPro doesn't think there is a problem, probably safer to start using an different app.

Anonymous
Posts: 0

Re: Go Pro Studio not saving, crashing and not loating

example.png

Hard to see but here is a screen shot of studio locked up saving, (manual save that I initiated) and yet in the top right hand corner says auto saving...

Anonymous
Posts: 0

Re: Go Pro Studio not saving, crashing and not loating

Hi,

 

Unfortunately I'm suffering from the same issue.

Did you find a solution?

 

Thanks,

Oleksii