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Posts: 1

Go Pro Studio issues on Windows 10 laptop with 5D Mark III video files

I have two laptops both with Go Pro Studio installed, one is a windows 7 laptop and the other is a new windows 10 laptop. 

 

On the windows 10 laptop, the go pro studio software does not play any audio on the 5d mk iii files when I reach "step 2-Edit". I had issues in step 1 also but after installing VLC media player i now have sound in Step 1. 

 

I don't have this issue in the windows 7 laptop. 

 

Is any other software needed to enable audio from my mark iii video files? i tried exporting a sample file but the final exported version had no audio either.