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10-20-2019 09:33 AM
Go Pro Quik possibly the worst software every published by a major vendor
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How is it possible to have released such bad software?
I have a GoPro Silver camera
GoPro Quik for windows
Windows 10
I also have some GoPro cloud account that I pay $49 per year for which doesn't integrate with Quik which is almost inconceivable.
Right now, none of the Menu items render drop-downs when i click them. They are unresponsive, so I can't even tell you what version of Quik I'm running.
I would reinstall the software, but the software is so horrible, I'm afraid that if I uninstall it will screw up my computer as I don't think your developers understand software development and the uninstall could be as flawed as the build.
When the software did work, I don't see the theoretical "Cloud" option on the main panel.
When the software did work, I couldn't upload my videos to facebook. No error code thrown of course (that would be too convenient).
When the software did work, It was clunky at best.
HORRIBLE!
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10-20-2019 12:58 PM
Re: Go Pro Quik possibly the worst software every published by a major vendor
[ New ]We appreciate your feedback, @superhike41. By any chance, have you been able to uninstall/reinstall the Quik for desktop app? Knowing the system information of the computer you are using will help us better isolate what's causing the issue. Our Support team at https://gopro.com/help/ContactUs will then be able to troubleshoot the issue with you.
Uploading media to the Plus cloud can be done in different ways. Check and see which one is most convenient for you. Should you encounter any more difficulty, let our Support team know as well so this can be resolved after the above trouble. Feel free to post back for any other concerns or questions.
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11-01-2019 10:41 PM
Re: Go Pro Quik possibly the worst software every published by a major vendor
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11-22-2019 01:01 PM
Re: Go Pro Quik possibly the worst software every published by a major vendor
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You may check https://community.gopro.com/t5/en/How-to-Import-Camera-Files-to-a-Computer-Mac/ta-p/389710 for information.
If you are still experiencing issues when importing files, please let our Support Team assist you further.
You may reach out to them by phone or chat through https://gopro.com/help/ContactUs
Thanks!
Ej
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11-23-2019 12:24 AM - edited 11-23-2019 12:27 AM
Re: Go Pro Quik possibly the worst software every published by a major vendor
[ New ]
@aragon1006 wrote:
You may check https://community.gopro.com/t5/en/How-to-Import-Camera-Files-to-a-Computer-Mac/ta-p/389710 for information.
If you are still experiencing issues when importing files, please let our Support Team assist you further.
You may reach out to them by phone or chat through https://gopro.com/help/ContactUs
Thanks!
Ej
The suport team is worse than the software. They literally walk you through all the steps that are online (which we've obviously tried before since we're posting online since we can't find a solution), then say we will contact you later about it, and then don't. It's a waste of hours on the phone/chat.
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11-25-2019 04:24 PM
Re: Go Pro Quik possibly the worst software every published by a major vendor
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02-10-2020 03:46 AM
Re: Go Pro Quik possibly the worst software every published by a major vendor
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02-10-2020 08:27 PM
Re: Go Pro Quik possibly the worst software every published by a major vendor
[ New ]LOL. If you think Quick is bad, go spend $700 CAD on a GoPro Max and try editing the footage.
GoPro has really gone downhill. They've cut customer support and software development to an absolute bare minimum - sucking the company dry and milking their brand for as long as possible.