Go Pro Player - Doesn't install [ New ]

[deftoasis30057]

I try and download the GoPro player and it takes me to the Microsoft website to download an app for it. 
Is there no other link from the GoPro website to give you a direct download without Microsoft?
I click "Install" once on the Microsoft page and nothing happens so I wait, click again, nothing happens, I wait, click again, nothing happens. I get impatient, continually click about 500 times still nothing happens. Nothing happens and I can't download it. Help? 

[lowkeydude]

Same issue here! I have MacOS Catalina version 10.15.7 but it does not begin the download

[aragon1006]

Hello @deftoasis30057

What OS version are you using?

Can you please try this link?

https://www.microsoft.com/en-hk/p/gopro-player/9mw2bvrcg0b2?rtc=1&activetab=pivot:overviewtab

Hi @lowkeydude

Kindly try downloading the app from this link: https://apps.apple.com/us/app/gopro-player/id1460836908?ls=1&mt=12

Let us know how it goes.

Thanks!

Ej

[julianh53]

Hi,

I have the same problem running 11.1, any clues please?

Thanks

[aragon1006]

Hi @julianh53

What error message are you getting?

Would you be able to share a screenshot?

Thanks!

Ej

[julianh53]

Hi,

I don't get an error message, just does nothing.

[aragon1006]

Hi @julianh53

Let our Support Team check on this further.

You may submit a request for a callback or initiate a chat session through https://gopro.com/help/ContactUs

Thanks!

Ej