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Sightseer
Posts: 3

GORPO MAX EXPORTER CRASH ALL THE TIME

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HI I have the Gopro Max. the program Exporter crash all the time when i add a video 360. check photo. what can i do?

Screenshot_20.jpg

Hiker
Posts: 148

Betreff: GORPO MAX EXPORTER CRASH ALL THE TIME

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100 % agreed ....exactly the same here !!!

Tourist
Posts: 2

Betreff: GORPO MAX EXPORTER CRASH ALL THE TIME

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Same here - I'm on the latest Windows 10. The app launches fine, but when I try to open a 360 file, the app disappears.

 

Sightseer
Posts: 2

Betreff: GORPO MAX EXPORTER CRASH ALL THE TIME

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Hey guys i have the exact same problem, if i put the .360 in the Gopro Max Exporter it start loading it, and as soon as the file is visible on the software, the windows disappear, and when i start it again the list is empty.

 

 Anyone can help ?

Nomad
Posts: 121

Betreff: GORPO MAX EXPORTER CRASH ALL THE TIME

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same thing here. bought the max today, it was already with the firmware updater, but ok, that works. also, i notice i can only select ONE file at the time. when i select a file, a .360 in this case, it imports nicely, but at 100% the export shutsdown ,but NO file was written. however,, i am smart and i simply cheat, i locate the directory by hand and use a file explorer to import the files in one hit to my hdd. after that,, thats it, editing is not even posible, quick simply gives black screen.
Tourist
Posts: 2

Betreff: GORPO MAX EXPORTER CRASH ALL THE TIME

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Hallo, mir geht es genauso! Habe den Max Exporter auf ein frisch installiertem Windows 10 Pro, dass auf einen MacBook Pro als 2. Betreibsystem läuft, installiert. Programm startet ganz normal und wenn ich das 360° Video von der Max einfüge stützt es ab.

Siehe Video hier: https://www.youtube.com/watch?v=5yC8X689VEM

 

Windows ist auf dem neusten Stand.

 

Da ja mehrere das Problem haben hoffe ich mal, dass sich GoPro dem schnell annimmt.

 

Grüße Michael

Tourist
Posts: 2

Betreff: GORPO MAX EXPORTER CRASH ALL THE TIME

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Fehler gefunden... habe den HEVC-Codec installiert... jetzt läuft es!

 

https://www.microsoft.com/en-us/p/hevc-video-extensions-from-device-manufacturer/9n4wgh0z6vhq?active...

 

Nomad
Posts: 121

Betreff: GORPO MAX EXPORTER CRASH ALL THE TIME

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this is odd, its a importer !, its copies files from the device, why should it look to a codec ?