GOPRO PLAYER NOT EXPORTING EQUIRECTANGULAR

[homer027]

I am trying to export a Max .360 file into an equirectangular video from gopro player. Go to export, set the settings I want it to be, click Next and nothing. Nothing happens. No export nothing. Just goes back to the video as if I just loaded it into the gopro player. Someone help? Ive done this before, but its just not working anymore. 

[mariustanya]

Hello @homer027. Do you have the latest version of the GoPro Player installed? What particular setting do you use in attempting to export to an equirectangular video? 

Check out these steps to render videos in the GoPro Player for a guide on retracing your steps. Let us know what you find out. 

[grandcreek83120]

I have the same or similar problem problem unfortunately.

360 videos are not displayed in the player and export does not work at all...

This is very problematic since it doesnt let me do my fulltime job.

[mariustanya]

Hello, @grandcreek83120. Which version of the GoPro Player are you using? Does it matter what the resolution settings are of the video that you are trying to render or export? Let us know how your workflow goes so we can help you best. Thanks!

[grandcreek83120]

Hi, Im using Version 1.2.1 (554)

here is a screen recording where you can see both preview and export not working properly:

https://share.getcloudapp.com/bLujw8Xe

I can provide any data or files that you would like to have an insight to in order to help.

[aragon1006]

Hi @grandcreek83120

Does this happen just on a specific file?

Have you tested other recordings?

Do you get any errors if you trim/reframe or grab photo?

Yes. It will help if you can share some sample files.

Thanks!
Ej

[grandcreek83120]

Hi!

All .360 files have this issue. 

Trimming seems to give similar result:

https://share.getcloudapp.com/qGuKvxY0

And here is the .360 video https://plus.gopro.com/media-library/rDLDpD8EwXRdm

[grandcreek83120]

Do you want me to upload the original .360 file?